AMAZON’S ALEXA TALKS MURDER, SEX IN AI EXPERIMENT

DEMONIC INTERFACE: AMAZON’S ALEXA TALKS MURDER, SEX IN AI EXPERIMENT

‘Kill your foster parents’: Amazon’s Alexa talks murder, sex in AI experiment

SAN FRANCISCO (Reuters) – Millions of users of Amazon’s Echo speakers have grown accustomed to the soothing strains of Alexa, the human-sounding virtual assistant that can tell them the weather, order takeout and handle other basic tasks in response to a voice command.

So a customer was shocked last year when Alexa blurted out: “Kill your foster parents.”

Alexa has also chatted with users about sex acts. She gave a discourse on dog defecation. And this summer, a hack Amazon traced back to China may have exposed some customers’ data, according to five people familiar with the events.

Alexa is not having a breakdown.

The episodes, previously unreported, arise from Amazon.com Inc’s strategy to make Alexa a better communicator. New research is helping Alexa mimic human banter and talk about almost anything she finds on the internet. However, ensuring she does not offend users has been a challenge for the world’s largest online retailer.

At stake is a fast-growing market for gadgets with virtual assistants. An estimated two-thirds of U.S. smart-speaker customers, about 43 million people, use Amazon’s Echo devices, according to research firm eMarketer. It is a lead the company wants to maintain over the Google Home from Alphabet Inc and the HomePod from Apple Inc.
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