Coinbase Reputation Sinking Like the Titanic; Any Entity Associated With the Pilgrim’s Society Will Rip Off Customers.

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Is Coinbase in Trouble? 4 Reasons to Avoid Coinbase in 2024 (July Update)

Coinbase is facing all kinds of problems. Is it time for customers to seek out an alternative in July of 2024? We think so. Let’s talk about the top 4 reasons to avoid Coinbase!

Matt Ruby

Drew

Matt Ruby and Drew

June 20, 202414 minutes read

Coinbase, the largest U.S.-based crypto trading platform, is facing obstacles in the form of hostile regulators (including the SEC, which sued the company), data breaches, disgruntled customers, and technical glitches.

Plus, it’s facing new competition from fund companies and brokerages. As a result, the future of the platform is viewed by some as uncertain…

This piece will explore the company’s challenges and why some investors are seeking out a Coinbase alternative.

The rise of Coinbase

With tens of millions of users, Coinbase is one of the most widely used online cryptocurrency exchanges, ahead of Kraken and a many others. Customers use it to buy Bitcoin, Ethereum and Solana along with over 120 other different types of cryptocurrencies.

During the fourth quarter of 2023, the company saw its revenues rise 41% quarter over quarter to $954 million, while the stock price jumped close to a two-year high.

Sounds like good news for the platform, right?

Well, hold on…

Recent controversies

Coinbase keeps finding itself in hot water. For starters, it’s repeatedly found itself the target of government regulators. The U.S. Securities and Exchange Commission (SEC) launched a major lawsuit against Coinbase, claiming it operated as an illegal securities exchange, broker, and clearing agency.

Coinbase was also levied a $50 million fine to settle allegations from New York regulators. The regulators found Coinbase broke the law by not doing enough to prevent money laundering on its platform.

  • “Coinbase failed to build and maintain a functional compliance program that could keep pace with its growth, ” Adrienne A. Harris, New York’s superintendent of financial services, said in a statement. “That failure exposed the Coinbase platform to potential criminal activity requiring the Department to take immediate action.”

UPDATE: On Wednesday, March 27th the U.S. SEC scored a big win against Coinbase. judge ruled that the SEC’s claim that Coinbase has engaged in the sale of unregistered securities could be heard by a jury at trial.

Meanwhile, there have also been widespread issues with how Coinbase treats customers…

Poor customer support

Long wait times to get support

According to many dissatisfied customers

  • Getting help from Coinbase requires extensive time and effort.

  • Former Coinbase employees have even admitted that the support department struggles to keep up with demand.

In fact, customers often wait days before getting a response.

It’s not shocking then that when CNBC found thousands of customer complaints against the company.

  • One major sticking point has been a pattern of account takeovers that steal funds, followed by ineffective customer service (primarily via email) from Coinbase.

Many customers report difficulty reaching representatives when this happens — they claim they still have not been made whole for their losses too.

Add in legal fees, and you can see why customers are frustrated.

  • “Most people who contact me would tell you it’s poor customer service,” said David Silver, an attorney focused on cryptocurrency.”

  • “They’re being almost victimized twice. Because they themselves have almost no ability to contact Coinbase and deal with them directly, they’re forced to retain professionals.

Difficulty in contacting support

The Better Business Bureau determined that Coinbase has a “Pattern of complaints from customers who state they are locked out of their accounts, even after providing required information or updates.

The BBB received 3,339 complaints about Coinbase over the last 11 years.

Coinbase’s “disastrous” customer service has also come up frequently on tech news site Hacker News. Here’s one example:

  • “I’ve been waiting for over five months for Coinbase to unlock my account and allow me to access my funds. I’ve never experienced or even heard of such a long wait time for action to be taken on an open customer support ticket and I honestly have no idea how to proceed.” 

You can find similar statements on Reddit too.

  • “I’ve been trying to connect my bank [account] so I don’t keep having to do wire transfers…It’s costing me lots of money and… I have got at least 3 tickets total. They just keep giving me the run around and closing unresolved tickets!”

And Coinbase’s iffy support has also been a topic of discussion on Quora.

  • “Some users have reported that Coinbase’s customer support can be slow to respond or unhelpful in certain situations, particularly during times of high demand or market volatility. Coinbase has acknowledged these issues and has been working to improve its customer support by hiring additional support staff and improving its support systems.”

Plus, there have also been technical issues reported at the site…

Technical issues

Frequent system crashes

System crashes have been an issue for Coinbase too.

  • When the company ran a Super Bowl ad, it generated 20 million hits, temporarily crashing the site. Another time, Coinbase went down during a big pump day for Bitcoin.

  • On February 28th, 2024 Coinbase suffered another glitch that left many users seeing a zero balance in their account. This crash happened again during a +10% price pump day for Bitcoin.

Coinbase status page

The Coinbase status page is used to communicate any issues with their products, including planned and unplanned outages.

  • According to the Coinbase Status page, the Coinbase exchange experiences an outage issue nearly every single day.

Coinbase

Delayed transactions

There have also been reports of delays in completing transactions at Coinbase. The company explains:

  • “Our nodes may lose sync with the rest of the network for short periods of time, which can cause transactions to remain pending longer than normal. Usually the delay is under an hour and the transaction will eventually go through normally.” 

In the past, the company also reported delays in deposits and withdrawals on its Stellar platform.

Another time, Coinbase stopped transactions for U.S. users for over five hours due to an issue preventing the company from processing withdrawals or deposits involving bank accounts:

  • “We are currently unable to take payments or make withdrawals involving U.S. bank accounts. Our team is aware of this issue and is working on getting everything back to normal as soon as possible, ” Coinbase explained on its status page.

Issues with withdrawals

Also, Coinbase customers have frequently complained about unexplained account closures and stalled withdrawal requests on Reddit.

  • “The past week has seen a rising number of Coinbase customers complaining on the exchange’s Reddit forum about their accounts being closed without any explanation. Many of these complaints include quotes from Coinbase that refuse to divulge the justification behind the closures, in some cases citing ‘a variety of factors, ’ all of which go unexplained due to ‘security reasons.’

The explanations Coinbase gives are lackluster.

For example, the company has prevented individuals from converting their assets to fiat cash, stating that “We can no longer continue our banking relationship.

Pressed for details, Coinbase responded it was “Unable to elaborate on our process for this.” No wonder customers wind up peeved.

Failure to protect user funds

In fact, Coinbase repeatedly avoids responsibility for security breaches.

After security breach is his problem, suit claims:

  • “Coinbase Global Inc. says it’s not responsible for losses stemming from a security breach, according to an account holder who sued in an attempt to recover $96,000 that he says was stolen from him. Jared Ferguson of Staten Island, New York, claims he received a text from his mobile carrier in May describing a SIM card change request that he hadn’t made. When he restored service to his iPhone the next day with a new card, Ferguson said he learned that almost his entire life savings was gone from his Coinbase account.”

Lack of transparency

Poor communication with customers

As mentioned previously, communication with customers is frequently cited as a sore spot at Coinbase.

  • Complaints of poor customer service frequently make the rounds on social circles (mainly Reddit and Twitter), with users commonly claiming late responses on their service tickets, among other concerns.

Why has this been an ongoing issue? The rapid growth at Coinbase may be to blame:

  • As Coinbase grew, projects started to feel overstaffed, and the decision-making process slowed amid layers of bureaucracy, according to five people familiar with the company. Longtime employees were concerned that new hires felt “rudderless, ” one person said, and joked that you could tell the length of someone’s tenure at Coinbase by the number of times the new recruits came to them asking for help.

Coinbase highlights why Bitcoin cold storage is so important.

Confusing policies and procedures

The company has also come under fire for its unclear policies.

According to an SEC complaint, Coinbase has made billions of dollars unlawfully facilitating the buying and selling of crypto asset securities. The SEC alleges that Coinbase intertwines the traditional services of an exchange, broker, and clearing agency without registering any of those functions with the Commission as required by law.

In 2021, the Commodity Futures Trading Commission issued an order against Coinbase for “reckless false, misleading, or inaccurate reporting as well as wash trading by a former employee on Coinbase’s GDAX platform.”

The order required Coinbase to pay a civil monetary penalty of $6.5 million and to cease and desist from any further violations of the Commodity Exchange Act or CFTC regulations.

  • “Reporting false, misleading, or inaccurate transaction information undermines the integrity of digital asset pricing, ” said Acting Director of Enforcement Vincent McGonagle at the time.

Confusion also surrounded Coinbase’s entry into the marketing of cryptocurrency futures.

See: Coinbase Clarifies Crypto Shorting Confusion: “It’s Only For Our Clients, ”

  • Following the recent announcement of Coinbase’s entry into cryptocurrency futures marketing, rumors have emerged that the company might employ this technology for “front-running” investors. This concern stems from Coinbase’s existing utilization of such technology not only to enhance corporate revenue but also as a provider of futures contracts.

Coinbase’s Garrett Balliett tried to put out the fire with this explanation:

  • “We offer derivatives and futures products to our clients and institutional as well, particularly institutional clients that do provide those services. But it’s somewhat conflated because that isn’t also the same as us actually taking out those positions ourselves. But while we may be opening and closing positions for customers, we aren’t actually taking out the original position for a Coinbase.”

There were also questions around Coinbase’s policies re: Ethereum staking:

  • “There are arguably too many question marks around Coinbase’s Ethereum staking. It’s a potentially significant moneymaking project, but regulators have to pin down their approach to this stuff to make it an investable quality.”

Confusion re: changes in fees and services

Coinbase customers also seem to frequently wind up confused by changes at the company.

This Reddit thread featured Coinbase customers wondering why network fees changed so drastically there.

  • “I’ve been using Coinbase to send and receive btc for about 10 years. Never had a problem until a month ago when I sent $100 of btc. It was confirmed $96 sent. I received $71. A few days later I sent $100. It was confirmed and I never received it. Today I sent $100. It showed $94 sent and I only received $71 again. What am I missing here besides my money? I’ve done this same transaction literally over 200 times and have never had money not show up or not received what was sent.”

Another Reddit thread advised, “Beware Coinbase’s outrageous hidden fees.”

  • “I recently had a terrible experience with excessive fees charged by Coinbase that I wanted to share as a warning to others. I converted around $40,000 USDC to Bitcoin on Coinbase. However, the resulting Bitcoin was only worth around $39,200 — meaning Coinbase charged me about $800 in fees (about 3% fee rate for one single transaction)! The fee amount was exorbitant and not disclosed to me ahead of time. I thoroughly reviewed Coinbase’s trading records and could not find any details on the specific fees for my transaction. As a customer, I have a right to know exactly what fees I’m being charged. The lack of transparency around fees is completely unacceptable.”

Wealthsimple offered this advice re: Coinbase fees:

  • “Coinbase has a lot of fees that can eat into any money you’re making, especially if you trade regularly or with significant amounts of cash. There are alternatives to the platform that provide strong returns without debilitating commission rates.”

Conclusion

Sinking reputation

Word is out about Coinbase’s bad reputation. Customers seem especially galled by the company’s poor customer service and its lack of urgency when it comes to solving security complaints.

The result is a loss of trust among Coinbase customers…

Loss of customer trust

Here’s one longtime customer explaining why they’re leaving the platform:

  • “I have been a long time customer of Coinbase for about 4 years and have put over 125,000 dollars into crypto using the platform. This platform is trash and I will never invest with them again… Good luck talking to their customer service or getting them to help you with anything they will just continue to have you security lock you account out, and tell you if you want them to help you then make a new account with the new number???? from this point on I will be contacting my attorney because this scam platform is stealing my money!!!”

There’s also concern about what would happen if the company were to file for bankruptcy:

  • “In its quarterly report, Coinbase added a risk disclosure: if the company were to file for bankruptcy, the court might treat customer assets that the exchange is custodian for — their Bitcoin, Dogecoin or whatever — as Coinbase’s assets. And they’d be at the back of the line for repayment, forcing normal people, unaccustomed to the ins and outs of federal bankruptcy court, to claw back their money along with everybody else owed money by the exchange.”

Adam Levitin, a Georgetown University law professor who studies bankruptcy, examined this scenario and wrote, “So what happens to a customer if an exchange files for bankruptcy? I think it ends very badly for the customers.

Basically, customers would be last in line to recover their money. In fact, they may wind up receiving only pennies on the dollar.

Loss of customer trust has led to industry low Trustpilot reviews…

Coinbase Trustpilot Reviews

Trustpilot Rating: 1.9 / 5 from 9,351 reviews
Apple Store App4.7 / 5 from +1.7M reviews (#13 in Finance)
Google Play Store4.5 / 5 from +838k reviews, +10M downloads

Trustpilot

Competition from other platforms

So, it’s no wonder Coinbase is facing increased competition.

Companies that don’t platform altcoins may have an advantage over Coinbase since it incurs large costs (legal and otherwise) by depending so much on altcoins as a revenue source.

In fact, Coinbase pays users to watch videos about how various kinds of crypto work. Some of these include altcoins cited in an SEC lawsuit. By marketing these rewards, Coinbase actively encourages customers to engage in uncertain investments.

The recent introduction of Bitcoin ETFs may take a toll on Coinbase too.

  • “Not everyone sees these ETFs as bullish for [Coinbase’s] stock. While Coinbase will benefit from the growth of these products using its brokerage and custody services, ultra-cheap ETFs will challenge Coinbase’s expensive fees for low-value trades.”

Companies that are Coinbase alternatives

As uncertainty surrounding Coinbase intensifies, more alternatives for buying Bitcoin are popping up.

Perhaps the best reason to consider moving to one of these platforms is because Coinbase supports many risky tokens (including some outright scams). Platforms that stay away from these tokens and focus exclusively on Bitcoin (i.e. a well-established, widely accepted digital asset in good standing with the U.S. government) are a safer bet, according to many experts.

While we’re admittedly biased, we suggest using Swan Bitcoin as your platform to invest in Bitcoin. It’s a user-friendly and intuitive platform that simplifies investing in, storing, and learning about Bitcoin.

One reason it’s a great reason to delete Coinbase is its ability to automate Bitcoin purchases at regular intervals, helping create a disciplined, low-time preference investment strategy to build wealth over time.

Give Swan Bitcoin a try and you’ll see why so many Coinbase customers have made the switch.

Sign up for Swan today!

For more information, please visit swan.com.

Swan IRA — Real Bitcoin, No Taxes*

Hold your IRA with the most trusted name in Bitcoin.

Matt Ruby

Matt Ruby

Matt Ruby is a seasoned content writer helping educate million worldwide about Bitcoin for Swan. Matt work with tech companies to create words, videos, and other content that makes them seem human. He specializes in taking boring/drab tech topics and making them interesting, educational, funny, and accessible to regular people.

Drew

Drew

Drew, a class of 2013 Bitcoiner, is a Research Analyst for Swan Bitcoin.

He has worked in institutional VC/PE, FinTech, and DLT consulting for over six years. He also brings over twelve years of experience working with national nonprofits and start-ups in education and software development in several leadership roles.

Coinbase is buried in British Pilgrims slime

 

Cryptos. The Most Fantastic Price Gouging Rip Off Scheme the Pilgrim’s Society Ever Created Along With the CIA

This is what it is like dealing with Coinbase.

When I tried to sell off NuCypher the transaction would not go through so I was stuck with a balance of approximately $3.00 for MONTHS.

When calling Coinbase they make it very difficult to get live help referring you to Coinbase Help.

Here is what I got when trying to get Coinbase Help to work:

https://www.help.coinbase.com/

 

This site can’t be reached

Check if there is a typo in www.help.coinbase.com.

 

  • If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

Then I tried calling the Coinbase phone number:  1-888-908-7930.

I was immediately asked if I had Security Issues with my account and to lock it by pressing 1.

Then advised to press #2 for problems with logging into my account, or for CoinbaseApp    #2

Coinbase card  #3

#4  For Taxes and all other inquiries

They refer you to Coinbase App.

If you don’t respond quickly they hang up on you.  I finally after about 4 Calls figured out how to get human help after pressing #1, calling back, #2 Calling back , Etc. as after you listen to their message you are hung up on.  So I basically listened to 4 messages with 4 phone calls and on one of them they said “Any other Questions.Press 2..hold for an agent” so I did.  The Filippino who answered was apparently in a room full of other Fillipinos.  It was very loud and raucous;  the back ground noise completely drowned her out.  I had to repeatedly ask her the answers to my questions again and again as I could not hear her replies above all the noise.  I have tried to push a Negative review about Coinbase on Trustpilot which they managed to get deleted from Trustpilot.  Coinbase has a lot of clout evidently as the bank they did business with (laundering drug money in Silicon Valley) went under and Coinbase had so much clout they were able to get ALL the FDIC Funds to save this one bank:

https://www.theepochtimes.com/business/silicon-valley-bank-fails-fdic-steps-in-to-protect-depositors-from-losing-all-their-money

 truthinplainsight.com > silicon-valley-bank-trump-the-cartel-drug-money-bank

Silicon Valley Bank – Trump & The Cartel Drug Money Bank | TRUTH IN PLAIN SIGHT

Thumbnail for Silicon Valley Bank - Trump & The Cartel Drug Money Bank | TRUTH IN PLAIN SIGHT

20:47 Interview with Mike Gill, latest revelations on Silicon Valley Bank. Fastest money withdrawal from a bank in history, by far. Peter Theil – did he know something other people didn’t know? Israel start up’s all sitting in SVB, is it a drug money laundering transfer point?

https://www.alipac.us/f19/brendon-oconnell-181-silicon-valley-bank-trump-cartel-drug-money-bank-mar-406638/

https://beforeitsnews.com/alternative/2023/03/brendon-oconnell-181-silicon-valley-bank-trump-the-cartel-drug-money-bank-mar-14-2023-new-hampshire-drug-cartel-laundered-money-through-silicon-valley-bank-they-pulled-their-3790073.html

Failed Bank Information for Silicon Valley Bank, Santa Clara, CA

 

On Friday, March 10, 2023, Silicon Valley Bank, Santa Clara, CA was closed by the California Department of Financial Protection & Innovation and the Federal Deposit Insurance Corporation (FDIC) was named Receiver. No advance notice is given to the public when a financial institution is closed. To protect depositors, the FDIC transferred all the deposits and substantially all of the assets of Silicon Valley Bank to Silicon Valley Bridge Bank, National Association (N.A.), a full-service bank that was operated by the FDIC.

On March 26, 2023, the FDIC entered into a purchase and assumption agreement for all deposits, excluding Cede & Co. deposits, and loans of Silicon Valley Bridge Bank, N.A., by First–Citizens Bank & Trust Company, Raleigh, NC. As part of this transaction Silicon Valley Bridge Bank, N.A., was placed into receivership.

Frequently Asked Questions

March 13, 2023 Official Press Release

March 26, 2023 Official Press Release

https://www.financemagnates.com/institutional-forex/silicon-valley-bank-rescued-by-first-citizens-in-fdic-approved-deal/

Comment:  Deutsche Bank received a massive Taxpayer Bailout around 2008-2010.  I believe Suisse Bank did too as HUNDREDS of European banks were bailed out in that period at U.S. taxpayer expense.  The globalist banksters are into ripping us off & FRAUD at a Massive Scale.  Just research the Well’s Fargo Crime Wave!  Coinbase is into Competing with Well’s Fargo I believe as they charge HUGE Fees….I paid approximately $25,000 in fees over a 3 year period and Once You Sign up for their Insurance at a Cost of $30 a month you are FORCED To keep it for the Duration you have your account.  You can NEVER Cancel this insurance.  Read the Fine Print for a shock.  This is Wells Fargo level Scamming!  My attorney told me a Crypto Client he had lost EVERYTHING investing in Cryptos.  Cryptos are Rigged like a Vegas Casino where the Wealthy Crypto Exchanges Always make their Percent and You always lose in the end.  I have my own experience with massive crypto losses personally knowing someone who had margin traded $15,000 approximately into $250,000 and LOST it all when cryptos took a DIVE with Trump’s Tariffs.  The Crypto market has tumbled down and never regained footing.  His investments are now a paltry $1900 from $15,000 of which he only sold $3000 out of all that money.

Coinbase is an incestuous, interlocked association of directors and investors of the British Pilgrims Society and its American Silicon Valley and Wall Street sycophants

It is buried in British Pilgrims Society slime.

Coinbase went public on Mar. 23, 2021. This information is obtained from their S-1/A public offering disclosure at the SEC.

Coinbase Global, Inc. (COIN) (Mar. 23, 2021). S-1/A Public Offering Disclosure, No. 333-253482, EIN 46-4707224. SEC Edgar.

Fenwick & West LLP was the corporate securities lawyer. Fenwick was a Leader Technologies attorney working with James P. Chandler III when Chandler and Fenwick provided Leader’s invention of social networking to IBM Eclipse Foundation.

Satoshi Nakamoto, the mythical inventor of Bitcoin, is listed on the tombstone first page. This offering reinforced the false, fraudulent propaganda narrative.

Goldman Sachs, J.P. Morgan [Rothschild], Allen & Co., and Citigroup (British Pilgrims Society members) are the interlocked underwriters. These interlocked banks also funded Google, Facebook, Twitter, Time Warner, LinkedIn, Microsoft, Walmart, Yahoo!, Columbia Pictures, Bill Gates, Warren Buffet, Rupert Murdoch, Barry Diller, Michael Eisner, Oprah Winfrey, Andy Grove, etc.

Directors and Officers are a massively interlocked group of British Pilgrims Society sycophants. Facebook principals and their interlocked financiers represent a central controlling group:

Brian Armstrong, CEO. Deloitte & Touche, ResearchHub

Surojit Chatterjee, Chief Product Officer. Google, Symantec, Indian Institute, MIT

Emilie Choi. LinkedIn, Microsoft, Warner Bros., Naspers, ZipRecruiter, Johns Hopkins, Wharton

Paul Grewal, Chief Legal Officer. Facebook, Howrey LLP, Federal Circuit, Epiq, MIT, Chicago Law

Alesia J. Haas. Sculptor Capital, Och Ziff Capital, OneWest Bank, CIT Group, ANGI, Sears

Marc L. Andreessen (also Director). Facebook, Andreessen Horowitz, Loudcloud, HP, AOL, Netscape, eBay, UnivofIllinois

Frederick Ernest Ehrsam III (also Director). Paradigm, Goldman Sachs, Duke

Kathryn Haun (also Director). Andreessen Horowitz, Stanford Law, CFR, Sidley Austin LLP, DoJ

Kelley A. Kramer (also Director). Cisco, GE Healthcare, Gilead, Snowflake, Purdue

Gokul Rajaram (also Director). DoorDash, Square, Facebook

Fred Wilson (also Director). Union Square Ventures, Flatiron Partners, Etsy, MIT, Wharton

Beneficial investors. Officers and over 5% shares.

The institutional investors are:

Andreessen Horowitz interlocked with 45 companies including Facebook, Groupon, Twitter, Zynga, Foursquare, Oclulus VR, BuzzFeed, Square, Larry Summers

Paradigm Fund Cypto $2.5 billion fund, including locations in the British Grand Cayman Islands

Ribbit Capital … “to change money” Officers and directors

Denise Gilbert, Yahoo

Nick Shalek, Sutter, Yale

Meyer “Micky” Malka, Bitcoin Fndn, Banco Bracce

Nikolay Kostov, Morgan Stanley, Oxford University

Rebekah Murphy, pretty face in the office

Tessa Savakus, Abercrombie & Fitch, UC Berkeley

Cindy McAdam, Postini/Google, Fenwick & West, UC Berkeley

Nick Huber, J.P. Morgan

Ray Chua, Bloomberg, Univ of Chicago

Zack Rosen, J.P. Morgan, Apollo Global, Michigan

Matt Wong, CB Insights, Northwestern, Peking U

Marisa Cannon, Battery Ventures, Highland Capital

Sigal Mandelker, U.S. Treasury, Proskauer Rose LLP, UPenn

Sal Gala, Goldman Sachs, Carnegie Mellon

Max Montgomery, Goodwin, NYU Law,

Eva Alonso, Goldman Sachs, Millicom (UK), London School of Economics (communism)

Alli London, Morgan Stanley, J.P. Morgan, Southeby’s, Paramount Pictures

Brian McGrath, Jeffries, Royal Bank of Scotland/NatWest

Veronica Boubnova, J.P. Morgan, Blackstone Group, PriceWaterhouseCoopers

Ben Paull, Blackstone Capital, Lehman Brothers, Magnetar Capital, Goldman Sachs, 20th Century Fox

Jessi Brooks, U.S. Attorney, Washington D.C., Stanford Law

Jordan Angelos, Accel Partners (Facebook), James W. Breyer

Amy Hawkins, Tandem, Univ. of North Carolina

Gabe MennessonEvercore, Genzyme, Lexicon (UK), Dell, Titanium Metals, AstraZeneca, DuPont, Qualcomm, Dow, Abbott, Level 3, Tesla, Coach, Whole Foods, Amazon, Aetna, T-Mobile, Sprint

Nicole MacDougall, Bill Gates Ventures Chief of Staff, House, Senate

Justin Saslaw, Goldman Sachs, Raptor Capital, Notre Dame

Tiger Global Alibaba, DST Global (Moscow), Facebook, Credit Karma, LinkedIn, Softbank, Square

Union Square Ventures Twitter, Etsy, Zynga, AT&T Vetures, Flatiron Partners, XO Group

https://en.wikipedia.org/wiki/Coinbase

History

Coinbase was founded in June 2012 by Brian Armstrong, a former Airbnb engineer. Armstrong enrolled in the Y Combinator startup incubator program and received a $150,000 cash infusion.[6] Fred Ehrsam, a former Goldman Sachs trader, later joined as a co-founder.[7][8][9] British programmer and Blockchain.info co-founder Ben Reeves was originally supposed to be part of the Coinbase founding team but parted ways with Armstrong just before the Y Combinator funding event, due to their different stands on how the Coinbase wallet should operate.[6] The company is named after coinbase transactions, which are special transactions that introduce cryptocurrency into circulation in proof of work cryptocurrencies.[10]: ch. 8  In October 2012 the company launched the services to buy and sell bitcoins through bank transfers.[11]

In May 2013, the company received a US$5 million Series A investment led by Fred Wilson from the venture capital firm Union Square Ventures.[12] In December the same year, the company received a US$25 million investment, from the venture capital firms Andreessen HorowitzUnion Square Ventures (USV), and Ribbit Capital.[13] Olaf Carlson-Wee, a graduate from Vassar College, was hired as the first employee in the same year.[14]

Andreessen Horowitz = Facebook, Instagram, Groupon, Zynga, Airbnb, Oculus VR, BuzzFeed, Larry Summers

In 2014, the company grew to one million users, acquired the blockchain explorer service Blockr and the web bookmarking company Kippt, secured insurance covering the value of bitcoin stored on their servers, and launched the vault system for secure bitcoin storage.[15][16][17] Throughout 2014, the company also partnered with OverstockDellExpediaDish Network, and Time Inc. allowing those firms to accept bitcoin payments.[18][19][20][21] In the same year, company also added bitcoin payment processing capabilities to the traditional payment companies StripeBraintree, and PayPal.[22][23] In January 2014, Coinbase Global, Inc. was incorporated in Delaware as a holding company for Coinbase and its subsidiaries. The corporate reorganization that saw Coinbase become a subsidiary of Coinbase Global was completed in April that year.[2]

In January and then March 2017, Coinbase obtained the BitLicense and licensed to trade in Ethereum and Litecoin from the New York State Department of Financial Services (DFS).[30][31] In November, Coinbase was ordered by the US Internal Revenue Service to report any users who had at least $20,000 in transactions in a year.[32] On December 19, Coinbase listed Bitcoin Cash, and the Coinbase platform experienced price abnormalities that led to an insider trading investigation.[33]

In January 2021, Coinbase parent Coinbase Global took a step towards an initial public offering, and in late February of the same year the company filed for a direct listing to go public with the Securities and Exchange Commission.[2][61] In March, the company fell under review by the U.S Office of Foreign Assets Control, with concerns that the company may have provided their blockchain service to blacklisted individuals or companies, noting that the nature of blockchain technology makes it “technically infeasible” to prevent specific users from making transactions.[62][63] Also in March, the company agreed to pay $6.5 million to settle regulatory claims that it had reported misleading information about its trading volumes.[64][65] Also in March, Coinbase announced that it was establishing a business presence in India and hiring employees for IT services, including engineering, software development and customer support operations. The company also announced plans to open a physical office in Hyderabad.[66][67] In April, with its final earnings release before its April 14 direct listing, the company reported a nine-fold increase in Q1 revenue, to $1.8B, up from $190.6M the previous year. The jump was attributed to the increase in the price of Bitcoin over that time period.[68] Before the listing, Nasdaq set a reference price of $250.00 a share, giving the company an estimated value of $47 billion.[69] At the end of its first day of trading, Coinbase closed at a price of $328.28 per share.[70] In May, the company’s Chief People Officer published a blog post announcing that Coinbase was eliminating

 

salary and equity negotiations during recruiting, citing salary disparities with women and minorities. The announcement said that “all employees in the same position, in the same location, receive the same salary and equity offer.”[71] In June, Coinbase added Dogecoin to its tradable assets for Coinbase Pro users.[72][73] In September, the Securities and Exchange Commission reportedly threatened to sue Coinbase if the company decided to launch a cryptocurrency lending product called Lend.[74] The company initially responded in a blog post that it was confused for being singled out by the SEC, but later announced it had canceled the planned launch. Technology publication TechCrunch covered the story and noted the existence of similar cryptocurrency lending products already on the market.[75] In November, Coinbase made its first acquisition in India by purchasing AI-powered support platform Agara for an estimated $40-50 million. The company stated that it would utilize Agara’s technology to automate its customer experience tools.[76]

Operations

Coinbase operates as a remote-first company, and has no physical headquarters.[1] As part of its SEC filing to go public, the company reported 43 million verified users, 7,000 institutions and 115,000 ecosystem partners in over 100 countries. It also reported net revenue of $1.14

https://www.sec.gov/Archives/edgar/data/1679788/000162828021004939/coinbaseglobalincs-1a1.htm#i86a9d9b35e45447ea6eb369e5dcf1e6a_40

Directors at the IPO:

If an officer, shown below.

Christopher V. Dodds.

Barry Schuler

Executive Officers at IPO:

Brian Armstrong, CEO. Deloitte & Touche, ResearchHub

Surojit Chatterjee, Chief Product Officer. Google, Symantec, Indian Institute, MIT

Emilie Choi. LinkedIn, Microsoft, Warner Bros., Naspers, ZipRecruiter, Johns Hopkins, Wharton

Paul Grewal, Chief Legal Officer. Facebook, Howrey LLP, Federal Circuit, Epiq, MIT, Chicago Law

Alesia J. Haas. Sculptor Capital, Och Ziff Capital, OneWest Bank, CIT Group, ANGI, Sears

Marc L. Andreessen (also Director). Facebook, Andreessen Horowitz, Loudcloud, HP, AOL, Netscape, eBay, UnivofIllinois

Frederck Ernest Ehrsam III (also Director). Paradigm, Goldman Sachs, Duke

Kathryn Haun (also Director). Andreessen Horowitz, Stanford Law, CFR, Sidley Austin LLP, DoJ

Kelley A. Kramer (also Director). Cisco, GE Healthcare, Gilead, Snowflake, Purdue

Gokul Rajaram (also Director). DoorDash, Square, Facebook,

Fred Wilson (also Director). Union Square Ventures, Flatiron Partners, Etsy, MIT, Wharton

Shares Beneficially Owned Prior to the Effectiveness of the Registration Statement Percent of Total Voting Power % Shares of Class A Common Stock Registered
Class A Class B
Number % Number %
Named Executive Officers and Directors:
Brian Armstrong(1) 2,753,924 9.4 36,851,833 21.6 21.5 36,851,833
Surojit Chatterjee(2) 2,002,036 7.0 * 5,344
Paul Grewal(3) 915,331 3.3 * 3,808
Marc Andreessen(4) 5,516,037 20.8 23,961,498 14.1 14.1
Frederick Ernest Ehrsam III(5) 2,570,459 9.7 15,114,503 8.9 8.9 15,114,503
Kathryn Haun(6) 181,000 * 286,854 * * 467,854
Kelly Kramer
Gokul Rajaram
Fred Wilson(7) 13,902,324 8.2 8.1
All executive officers and directors as a group (11 persons)(8) 15,998,205 46.8 91,947,012 53.5 53.5 52,768,137
Other 5% Stockholders:
E Entities affiliated with Andreessen Horowitz(9) 5,516,037 20.8 23,961,498 14.1 14.1 29,477,535
E Entities affiliated with Paradigm(10) 2,570,459 9.7 * 2,570,459
E Entities affiliated with Ribbit Capital(11) 11,995,949 7.0 7.0
Ti Tiger Global Private Investment Partners XI, L.P.(12) 2,624,880 9.9 *
E Entities affiliated with Union Square Ventures(13) 13,902,324 8.2 8.1 13,902,324
Vi Viserion Investment Pte Ltd.(14) 1,381,518 5.2 *
Other Registered Stockholders:
N Non-Executive Officer and Non-Director Current and Former Service Providers(15) 17,111,799 42.9 15,991,864 9.0 9.4 11,768,185
All Other Registered Stockholders(16) 4,224,755 15.9 3,870,923 2.3 2.4 4,364,129

__________________

*Represents beneficial ownership of less than 1% of our outstanding shares of common stock.

(1)Represents (i) 2,753,924 shares underlying options to purchase Class A common stock that are exercisable within 60 days of March 15, 2021; (ii) 25,959,129 shares of Class B common stock held by The Brian Armstrong Living Trust; (iii) 2,215,422 shares of Class B common stock held by the Brian Armstrong 2018 Grantor Retained Annuity Trust; (iv) 7,726,792 shares of Class B common stock held by the Brian Armstrong 2020 Grantor Retained Annuity Trust; and (v) 950,490 shares of Class B common stock held by The Ehrsam 2014 Irrevocable Trust, of which Mr. Armstrong is trustee.

(2)Represents (i) 5,344 shares of Class A common stock and (ii) 1,996,692 shares underlying options to purchase Class A common stock that are exercisable within 60 days of March 15, 2021.

(3)Represents (i) 3,808 shares of Class A common stock and (ii) 911,523 shares underlying options to purchase Class A common stock that are exercisable within 60 days of March 15, 2021.

(4)Represents (i) 5,516,037 shares of Class A common stock and (ii) 23,961,498 shares of Class B common stock held by entities affiliated with Andreessen Horowitz, as reflected in footnote 9 below. Mr. Andreessen, a member of our board of directors, is a general partner of Andreessen Horowitz, and therefore, may be deemed to share voting and investment power with regard to the shares held directly by Andreessen Horowitz. The address for Mr. Andreessen is c/o Andreessen Horowitz, 2865 Sand Hill Road, Suite 101, Menlo Park, CA 94025.

(5)Represents (i) 8,425,831 shares of Class B common stock held by The Frederick Ernest Ehrsam III Living Trust; (ii) 2,997,461 shares of Class B common stock held by The Frederick Ernest Ehrsam III 2020 Grantor Retained Annuity Trust; (iii) 601,637 shares of Class B common stock held by the Brian Armstrong Legacy Trust, of which Mr. Ehrsam is trustee; (iv) 3,089,574 shares of Class B common stock held by The Armstrong 2014 Irrevocable Trust, of which Mr. Ehrsam is trustee, and (v) 2,570,459 shares of Class A common stock held by Paradigm Fund L.P., as reflected in footnote 10 below. Mr. Ehrsam, a member of our board of directors, is a managing member of Paradigm Fund L.P., and, therefore, may be deemed to have voting and investment power with regard to the shares held directly by Paradigm Fund L.P.

(6)Represents (i) (A) 181,000 shares of Class A common stock and (B) 19,000 shares of Class B common stock held by EZT Trust; (ii) 150,000 shares of Class B common stock held by Gheradesca Annuity Trust; and (iii) 117,854 shares of Class B common stock held by Gheradesca LLC, of which 6,223 shares are unvested and subject to repurchase by us.

(7)Represents 13,902,324 shares of Class B common stock held by entities affiliated with Union Square Ventures, as reflected in footnote 13 below. Mr. Wilson, a member of our board of directors, is a general partner of Union Square Ventures, and therefore, may be deemed to share voting and investment power with regard to the shares held directly by Union Square Ventures. The address for Mr. Wilson is c/o Union Square Ventures, 915 Broadway, 19th Floor, New York, NY 10010.

(8)Represents (i) 8,281,992 shares of Class A common stock; (ii) 90,436,463 shares of Class B common stock; (iii) 7,693,188 shares underlying options to purchase shares of Class A common stock that are exercisable within 60 days of March 15, 2021;

186


(iv) 1,510,549 shares underlying options to purchase shares of Class B common stock that are exercisable within 60 days of March 15, 2021; and (v) 23,025 shares of Class A common stock subject to RSUs that are settleable within 60 days of March 15, 2021. As of March 15, 2021, executive officers and directors as a group held an aggregate of (i) 16,987,099 shares underlying options to purchase shares of Class A common stock; (ii) 1,510,549 shares underlying options to purchase shares of Class B common stock; and (iii) 689,433 shares of Class A common stock subject to RSUs.

(9)Represents (i) 27,630 shares of Class A common stock and 21,714,684 shares of Class B common stock held by Andreessen Horowitz Fund III, L.P., for itself and as nominee for Andreessen Horowitz Fund III-A, L.P., Andreessen Horowitz Fund III-B, L.P., and Andreessen Horowitz Fund III-Q, L.P., which are collectively referred to as the “AH Fund III Entities”; (ii) 4,618,842 shares of Class A common stock held by Andreessen Horowitz LSV Fund I, L.P., for itself and as nominee for Andreessen Horowitz LSV Fund I-B, L.P. and Andreessen Horowitz LSV Fund I-Q, L.P., which are collectively referred to as the “AH LSV Fund I Entities”; (iii) 1,817,334 shares of Class B common stock held by AH Parallel Fund III, L.P., for itself and as nominee for AH Parallel Fund III-A, L.P., AH Parallel Fund III-B, L.P., and AH Parallel Fund III-Q, L.P., which are collectively referred to as the “AH Parallel Fund III Entities”; (iv) 429,480 shares of Class B common stock held by a16z Seed-III, L.L.C., which is referred to as “a16z Seed”; and (v) 869,565 shares of Class A common stock held by CNK Fund I, L.P., for itself and as nominee for CNK Fund I-B, L.P. and CNK Fund I-Q., L.P, which are collectively referred to as the “CNK Fund I Entities”. AH Equity Partners III, L.L.C. (“AH EP III”), the general partner of the AH Fund III Entities, may be deemed to have sole voting and dispositive power over the shares held by the AH Fund III Entities. The managing members of AH EP III are Marc Andreessen and Ben Horowitz, and each of them may be deemed to hold shared voting and dispositive power over the shares held by the AH Fund III Entities. AH Equity Partners LSV I, L.L.C. (“AH EP LSV I”), the general partner of the AH LSV Fund I Entities, may be deemed to have sole voting and dispositive power over the shares held by the LSV Fund I Entities. The managing members of AH EP LSV I are Marc Andreessen and Ben Horowitz, and each of them may be deemed to hold shared voting and dispositive power over the held by the AH LSV Fund I Entities. AH Equity Partners III (Parallel), L.L.C. (“AH EP III Parallel”), the general partner of the AH Parallel Fund III Entities, may be deemed to have sole voting and dispositive power over the shares held by the AH Parallel Fund III Entities. The managing members of AH EP III Parallel are Marc Andreessen and Ben Horowitz, and each of them may be deemed to hold shared voting and dispositive power over the shares held by the AH Parallel Fund III Entities. The AH Fund III Entities are the members of a16z Seed, and each of them may be deemed to hold shared voting and dispositive power over the shares held by a16z Seed. AH EP III, the general partner of the AH Fund III Entities, may be deemed to have sole voting and dispositive power over the shares held by a16z Seed. The managing members of AH EP III are Marc Andreessen and Ben Horowitz, and each of them may be deemed to hold shared voting and dispositive power over the shares held by a16z Seed. CNK Equity Partners I, L.L.C. (“CNK EP I”), the general partner of the CNK Fund I Entities, may be deemed to have sole voting and dispositive power over the shares held by the CNK Fund I Entities. The managing members of CNK EP I are Marc Andreessen and Ben Horowitz, and each of them may be deemed to hold shared voting and dispositive power over the shares held by the CNK Fund I Entities. Shares held by each of these entities include shares that may be subsequently sold by each of Marc Andreessen, Ben Horowitz and Kathryn Haun following in-kind distributions of shares by these entities. The address for each of these entities is 2865 Sand Hill Road, Suite 101, Menlo Park, CA 94025.

(10)Represents 2,570,459 shares of Class A common stock held by Paradigm Fund L.P. Paradigm Fund GP LLC, the general partner of Paradigm Fund L.P. has sole voting and investment power with regard to the shares held by Paradigm Fund L.P. The Frederick Ernest Ehrsam III Living Trust and Matt Huang are the managing members of Paradigm Fund GP LLC. Mr. Ehrsam is the trustee of The Frederick Ernest Ehrsam III Living Trust. Shares held by Paradigm Fund L.P. include shares that may be subsequently sold by each of Frederick Ernest Ehrsam III Living Trust and Matt Huang following in-kind distributions of shares by such entity. The address for this entity is c/o Maples Corporate Services Limited, Ugland House, PO Box 309, George Town, Grand Cayman E9 KY1-1104.

(11)Represents (i) 1,020,672 shares of Class B common stock held by CB-D Ribbit Opportunity I, LLC; (ii) 10,089,161 shares of Class B common stock held by Ribbit Capital, L.P.; (iii) 560,610 shares of Class B common stock held by CB Ribbit Holdings, LLC; and (iv) 325,506 shares of Class B common stock held by CB Ribbit Opportunity I, LLC. The address for this entity is 364 University Avenue, Palo Alto, CA 9430.

(12)Represents 2,624,880 shares of Class A common stock held by Tiger Global Private Investment Partners XI, L.P, an affiliate of Tiger Global Management, LLC. The address for this entity is c/o Tiger Global Management, LLC, 9 West 57th Street, 35th Floor, New York, NY 10019.

(13)Represents (i) 11,626,100 shares of Class B common stock held by Union Square Ventures 2012 Fund, L.P., or USV 2012 Fund; (ii) 449,762 shares of Class B common stock held by USV Investors 2012 Fund, L.P., or USV Investors 2012 Fund; (iii) 1,738,007 shares of Class B common stock held by USV Opportunity 2014, LP, or USV Opportunity 2014 Fund, and (iv) 88,455 shares of Class B common stock held by USV Opportunity Investors 2014, LP., or USV Opportunity Investors 2014 Fund. Union Square 2012 GP, L.L.C., or Union Square 2012, is the general partner of USV 2012 Fund and USV Investors 2012 Fund, and has sole voting and investment power with regard to the shares held by USV 2012 Fund and USV Investors 2012 Fund. USV Opportunity 2014 GP, LLC, or USV Opportunity 2014, is the general partner of USV Opportunity 2014 Fund and USV Opportunity Investors 2014 Fund, and has sole voting and investment power with regard to the shares held by USV Opportunity 2014 Fund and USV Opportunity Investors 2014 Fund. We refer to Union Square 2012 and USV Opportunity 2014 and affiliated entities as Union Square Ventures. Fred Wilson, Brad Burnham, Albert Wenger, John Buttrick, and Andy Weissman are partners at Union Square Ventures and, therefore, may be deemed to have shared voting and investment power with regard to the shares held directly by Union Square Ventures. Shares held by each of these entities include shares that may be subsequently sold by each of Fred Wilson, Brad Burnham, Albert Wenger, John Buttrick, and Andy Weissman following in-kind distributions of shares by these entities. The address for each of these entities is 915 Broadway, 19th Floor, New York, NY 10010.

(14)Represents 1,381,518 shares of Class A common stock held by Viserion Investment Pte Ltd. Viserion Investment Pte. Ltd. shares the power to vote and the power to dispose of these shares with GIC Special Investments Pte. Ltd., or GIC SI, and GIC Private Limited, or GIC, both of which are private limited companies incorporated in Singapore. GIC SI is wholly owned by GIC

 

 

 

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